Quality Policy

Electronics Waste (Ewaste) Recycling Company in Australia

RCube is a small business consisting of 9  employees with a customer base ranging from MNCs to small medium sized business. Based in  Wetherill Park NSW the business provides IT asset  disposition (ITAD) services throughout  Australia.

Through the third-party partnership, RCube can  provide nationwide servicing and transportation of  client assets back to the Wetherill Park Head Office  for E-Waste processing.

Electronics Waste (Ewaste) Recycling Company in Australia

RCube Solutions is committed to providing the  highest level of quality and reliability of services to  the E-Waste business, in order to obtain new  customers and retain existing ones and is also  committed to continuous improvement in quality  with the goal of meeting or exceeding our  customers’ expectations. RCube Solutions strives to  provide superior ITAD services by completing tasks  in a prompt manner, without compromising quality  and customer service, in order to obtain new  customers and retain existing ones and is also  committed to continuous improvement in quality  with the goal of meeting or exceeding our  customers’ expectations.

Electronics Waste (Ewaste) Recycling Company in Australia

We will assist our customers with tailored and  industry specific ITAD solutions at a competitive  price to ensure complete customer satisfaction. We  are committed to continual improvement of our  services and it is essential that we meet or exceed  our customers’ expectations and all other  applicable requirements for our industry. Our  commitment to quality improvement will lower  costs by eliminating errors, resulting in the best  service at the lowest cost with the highest degree  of customer satisfaction.

Electronics Waste (Ewaste) Recycling Company in Australia

Management (the supervisor and / or manager) is responsible for providing and maintaining: 

  • Commitment to satisfy applicable requirements 
  • Commitment to continual improvement of the IMS to guarantee safety and high-quality  service delivery
Electronics Waste (Ewaste) Recycling Company in Australia

Staff are responsible for:  

  • Respecting and complying with the quality  policy 
  • Recognise quality work as a joint responsibility of Management and Employees. Our commitment is to utilise every available means to do it right the first  time. 
  • Recognise quality work as a joint responsibility and utilise every available means to deliver our services right the first  time 
  • Ensure that customer expectation, as well as  specifications, are an integral part of every  service and job

Application of this policy:  

  • A quality mind-set with the objective of  developing and providing services tailored to  the consumer that are trusted and preferred by  businesses 
  • Complying with relevant laws and regulations  as well as internal requirements 
  • Encouraging participation and promotion of  quality responsibilities amongst employees and  effective communication 
  • Establish measurable objectives and review  performance quarterly 
  • Commit to a training program for new  employees. 
  • Promote quality awareness and employee  work involvement in quality improvement  programs. 
  • We seek the co-operation of all workers, customers and other persons. We encourage suggestions  for realising our quality objectives to further improve our service quality with complete customer satisfaction. 
  • This policy applies to all business operations and functions, including those situations where workers  are required to work off-site. 

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